Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,379 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 134 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 114 reviews)); "The benefits are great and keep getting better." ((in 101 reviews)); "Work life balance is great" ((in 84 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 71 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 37 reviews)); "Lots of layoffs happening right now" ((in 15 reviews)); "Over hired in the beginning of 2022, lots of middle management to navigate and defunct processes" ((in 10 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 4 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)

Rajeev Singh

29% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,297 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Aug 15, 2021

Fast pace with a start up feel but backed by funding

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Love the team and talent, strong empathetic leadership, collaboration with the team is easy and open, celebrates innovation and high performance

Cons

Still lots of tribal knowledge, lack of sales resources and global ROE, still on a journey to become a truly global business

5.0

Jul 11, 2019

Great Work Environment & Epic Product

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

- The product itself continues to amaze me - The office environment is friendly, welcoming, and a great place to come to every day - Management listens to feedback and proactively works to make every process smoother, especially as we keep growing - Incredible opportunity for growth

Cons

- Hardly any... the change and growth that I see as a Pro could potentially be seen as a Con, as it will keep you on your toes! - In Support, schedules are different than the usual 9-5, but I personally appreciate the flexibility.

1.0

Jun 15, 2026

Good remote work and tech but toxic leadership

Software developer

Recommend

CEO approval

Business Outlook

Pros

- WFH - Modern tech stack - Working with Good Engineers

Cons

- Layoffs - Offshoring - Rubbish Leadership and Toxic environment

Smartsheet Response

2w

These are some of our favorite positives to hear - we're glad that you're enjoying our flexible working policy and working with your colleagues! However, we do understand that the last year has brought transitions and feelings of uncertainty. One of our biggest goals this year is to rebuild employee trust, and your feedback is a vital part of that. Thank you for your honesty.

Viewing 1183 - 1185 of 1,297 Reviews

Jobs at Smartsheet

Sr. Director, Pricing & Packaging

Principal Customer Excellence Transformation Manager (Remote Eligible)

Senior Manager, Product Operations (Remote Eligible)

Software Engineer II, FedRamp (Remote Eligible)

Sr. Product Manager II - AI Platform (Remote Eligible)

Smartsheet

Smartsheet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fast pace with a start up feel but backed by funding

Great Work Environment & Epic Product

Good remote work and tech but toxic leadership

Jobs at Smartsheet

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