Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Apr 9, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Regular corp benefits + WFH

Cons

Not applicable - Nothing to say

4.0
Apr 7, 2025

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and time off allowance

Cons

Overall pay could be higher

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Smartsheet Response
1y
Thank you for your review. We’re thrilled that you’ve enjoyed our benefits, including our time off program! Our compensation team conducts an annual review of all pay ranges to ensure that we remain competitive in the market. Thank you again!
5.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Warm, welcoming and genuine people, everyone mucks in to drive deals forward. Great product sold on value and not feature function. Teams collaborate and work well together as everyone is striving to take the business forward. New commissions scheme is great and a reward for riding through the recent acquisition. The brand is picking up speed and the market persona's are starting to take real notice of how we can change the enterprise work and project delivery landscape. The product is a strong fit for all market segments which gives Smartsheet the edge over the obvious competitors who struggle in enterprise.

Cons

The Smartsheet brand identity has been undervalued in market, Customer education is a key part of everyone's day to day to day role to ensure the capabilities are understood. This has led to slower than desired lead flows. Complex product, most AE's take minimum 6-9 months to ramp.

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Smartsheet Response
1y
We are happy to hear you’ve enjoyed working at Smartsheet! We agree - our employees are pretty great and always willing to do what it takes to succeed. As we grow and expand into new and existing markets, we are excited to educate our customers on the value of our product and what we can do for them. Thank you for your review.
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Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.