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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.3

      43% would recommend to a friend

      (1,297 total reviews)
      avatar

      Rajeev Singh

      30% approve of CEO

      31% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      4.0
      Mar 21, 2025

      Auditor

      Sr internal auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment, overall pay and benefits

      Cons

      Gone private, uncertainty and Unclear performance rating.

      avatar
      Smartsheet Response
      1y
      Thank you for your review. We’re happy that you’ve enjoyed your working environment and our compensation packages! We know that change can bring uncertainty and ambiguity, but our leadership team is working to minimize the effects of this for all of our employees. If you are referring to your personal performance rating, we encourage you to speak with your manager or People Business Partner to bring up any questions you may have. Thank you again!
      2.0
      Mar 12, 2025

      Not a great place anymore

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is still solid and very sticky which helps to retain customers.

      Cons

      Fierce competition is eating up market share in the SMB Mid Market segments while Smartsheet forced customers to pay multiple times more with the new pricing model. Very few reps hit their quotas in the last 12 months. PIPs to push people out instead of paying redundancy is a norm. After the PE acquisition there is a reorg which makes things more chaotic.

      avatar
      Smartsheet Response
      1y
      Thank you for your review. We are happy when our customers are happy, which is why we strive to ensure our product remains innovative. We recognize that we are in a very competitive market, which is what pushes us to serve our customers as best as we can. As with all acquisitions, change is inevitable, and we’re sorry that the move to becoming a private company has not been positive for you. We also take our customer feedback about our new pricing model very seriously, and we are working to ensure that current and future customers are happy. Thank you again for sharing your thoughts.
      4.0
      Feb 24, 2025

      good show guys

      Frontend developer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      lots of perks in kind

      Cons

      working remote can make connections harder

      avatar
      Smartsheet Response
      1y
      Thank you for taking the time to leave a review. We agree, we have some pretty good perks! One of those perks is working remotely, and while many employees love it, we acknowledge it can be a bit harder to make connections. We encourage you to participate in our company wide Coffee Chat program and ERGs, as these are great ways to meet new people across the company and world. Thank you again for your review!
      Viewing 1228 - 1230 of 1,297 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.