Smartsheet reviews

Thank you for your candid feedback. We’re glad that you enjoy working with your colleagues, and that you’ve enjoyed the work that you’ve done. We recognize that the last year has brought significant change, and this has impacted some of our teams. While we don’t make these decisions lightly, change and growth can be difficult. Regarding leadership and upward momentum, our leadership team is committed to communicating a clear strategic vision and product roadmap. We take feedback from our employees very seriously, and have increased channels for employees to ask questions and submit feedback, such as the biweekly town hall meetings. Thank you again for your review.

We’re happy to hear that you’ve enjoyed working with your colleagues! We do recognize the challenges you’ve raised around our Smartsheet pricing model. Our goal with the updated pricing model is to deliver greater long-term value and flexibility for our customers by providing our customers with a more transparent pricing experience, as well as a way to better manage their subscriptions. We also take customer feedback on our model very seriously, and have already made changes to it based on feedback. Thank you for your review, and we wish you the best of luck in your next adventure!