Smartsheet reviews

3.3

44% would recommend to a friend

(1,290 total reviews)
avatar

Rajeev Singh

29% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and great people to work with

Cons

Leadership constantly changing and with that quarterly goals and objectives

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Smartsheet Response
3w
While it’s great to hear that you enjoyed our flexible working model, it’s even more important to hear that you loved working with your colleagues here. We do recognize that there has been change within the company over the last two years. While we understand the frustration regarding these shifts, our leadership is committed to clearly communicating our company goals and how we will get there. We appreciate your review, and we wish you all the best in the next chapter.
2.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to learn new stuff

Cons

Bad management HR does not take importance on harassment situations Manager changes are not properly informed to the employee and is a company that does not take care for mental health at all. Culture

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Smartsheet Response
2w
We pride ourselves in providing as many learning opportunities to our employees as we can, especially with how fast the world moves and changes! However, we are disappointed to hear that some experiences have been less than positive. We absolutely take reports of harassment seriously, and if you feel comfortable, please email erpteam@smartsheet.com with any concerns around events that may violate our code of conduct and we will work to address them immediately. Thank you for your review, and we wish you the very best in your next chapter.
4.0
May 15, 2026

Work-life balance but management changes can disrupt focus

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Interesting work at time

Cons

- Management changes can lead to changes in product direction

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Smartsheet Response
3w
Thank you for your review! We love to hear that our employees have a great work-life balance, it's something that we strive for! As in any company, sometimes changes will happen and we need to pivot based on customer needs for our product. We appreciate you taking the time to leave a review!
Viewing 13 - 15 of 1,290 Reviews

Glassdoor has 1,373 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.