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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,299 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      Mar 13, 2026

      Terrible

      Strategic account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong solution with expansion potential

      Cons

      Strat territory changes mid year, upper leaders not fully aligned on customer impact of new subscription model. Unrealistic pipeline expectations the entire floor is making fake opportunities to appease PE requirements, 10-20% hitting quota. FY26 the strat typical requirement was 500k+ ACV spend 8 accounts for each and there are many reps who have several non enterprise accounts with a strat goal it is not a sustainable role

      avatar
      Smartsheet Response
      3mo
      Thank you for your review. We take your feedback around quotas and strategy seriously, and our leadership team is committed to ensuring our sales goals and structures are both aligned and sustainable. Thank you again for your feedback, and we wish you the best in your next chapter.
      1.0
      Feb 3, 2026

      PE Killing company

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product and loyal customers. Flexibility to work from home

      Cons

      No communication from leadership. Rumors abound of mass layoffs. No job security. New licensing model that has turned off customers.

      avatar
      Smartsheet Response
      4mo
      We agree - we have a great product, and even greater customers! We’re also happy to hear that you enjoy our flexible working model. We want to assure you that our leaders remain committed to being as transparent as possible with our employees and sharing updates as soon as they are able. Thank you for your review.
      1.0
      Dec 30, 2025

      BI is Horrible

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote (for now until next year)

      Cons

      “Do not join. Most US-based roles are being moved to India, and hiring in the US has effectively stopped. RSUs and equity grants are gone for the vast majority of employees, with only a few critical employees receiving minimal shares tied to a potential IPO years down the line. The new pricing model has caused daily fire drills and significant customer churn. Politics heavily influence advancement (especially BI)— technical skill and good work are not reliably rewarded. If you care about technical work, work-life balance, compensation, or job security, this is not the place for you.

      Viewing 196 - 198 of 1,299 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.