Smartsheet reviews

3.2

41% would recommend to a friend

(1,298 total reviews)
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Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Smartsheet cares about their employees! They're always thinking about what to do to make us happy, and the collaborative culture makes you feel supported!

Cons

Haven't had a bad experience so far! I'm based in Costa Rica, and there's not many ways to grow in my career path, but I know they're working on making it happen in the future.

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Smartsheet Response
1y
Thank you for your review! Our people are our greatest asset, and we strive to create a collaborative and supportive culture for all. We encourage you to have frequent conversations with your manager about your career goals and development opportunities that you may be interested in. Thank you again!
2.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

I've learned a lot in the time I've been here and have met a lot of intelligent people.

Cons

There is constant change and then back tracking. The company is building the plane as they fly it which is impossible to keep up with both as an employee and a customer. This is breeding a reputation of mistrust which is unfortunate because at its core this is a great product.

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Smartsheet Response
1y
We’re happy to hear that you’ve worked with many intelligent people, our employees are the brightest and best! Thank you for your feedback and advice to management. I believe that you may be referring to our new USM. Our goal with the updated USM is to deliver greater long-term value and flexibility for our customers by providing our customers with a more transparent pricing experience, as well as a way to better manage their subscriptions. We also take customer feedback on this new model very seriously. Thank you again as we create a great experience for our customers and employees.
5.0
Apr 19, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Overall was a good experience. I learned and grew a lot as a developer. They really encourage work life balance.

Cons

While I had a great experience, I have heard it can be team dependent.

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Smartsheet Response
1y
We’re happy you had such a positive experience here at Smartsheet. It’s true - we want our employees to have a great work life balance and to take the time they need to rest and recharge. Thank you again, and we wish you the best in your next journey!
Viewing 199 - 201 of 1,298 Reviews

Glassdoor has 1,380 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.