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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,299 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Sep 26, 2024

      A lot of changes

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      can make good money in sales if things are going well

      Cons

      everything in the last 6 months has changed. Pricing & packaging, product, leadership. Its hard to keep track and do your job effectively

      1.0
      Apr 3, 2024

      Great product but senior management is not good

      Senior security engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent product, pay is good and benefits are decent.

      Cons

      Management at all levels is lacking. senior leadership all the way up to the VP level is clueless. They fight over work that is not owned by them, they can't agree on anything and the trickle down affect is terrible. One senior leader says one thing and the others disagree and tell you to go in a different direction. The affect on directors and senior managers is stunning and leads them to be terrible leaders as well. They do not promote from within and did not even talk to an internal employee about a job opening, instead sending a canned message saying that this person was not qualified.

      avatar
      Smartsheet Response
      2y
      Thank you for taking the time to share your feedback. I’m disheartened to learn that your experience with leadership fell short of expectations. Navigating the complexities of product innovation and development is challenging at every level, and often requires wrestling with complicated decisions and difficult prioritization. Achieving alignment on our product vision is paramount for our continued success, and we're dedicated to nurturing the cross-functional collaboration that is an integral part to attaining our goals. I acknowledge this is a work in progress and your insights will help us learn and grow. I’d like to learn more about your experience. Please reach out people@smartsheet.com to share more specific examples about your time on the team. I hope we hear from you and thanks again. – Praerit Garg, President, Product and Innovation
      Viewing 208 - 210 of 1,299 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.