Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)
avatar

Rajeev Singh

28% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Oct 28, 2024

AE review

Recommend
CEO approval
Business Outlook

Pros

The product is solid but they need to innovate faster. They are changing the pricing model on existing customers for a revenue bump rather than releasing more features and ai focused integrations.

Cons

Too many fear led managers, creates a negative environment. Leaders are unable to speak their mind to skip level managers and challenge status quo or promote alternative solutions.

2.0
Oct 25, 2024
Recommend
CEO approval
Business Outlook

Pros

The company has a lot of sharp people.

Cons

Many people have left due to poor middle management. Several of the directors are deceitful and play politics instead of supporting the growth of their direct reports. C-Suite answers direct questions about company direction and strategy with vague answers.

4.0
Oct 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Customers are super fans of the platform. Plus, it's very flexible and can serve simple and robust solutions.

Cons

There is a lot of change in leadership and likely the future structure of the company. Constant change in operations and process.

Viewing 250 - 252 of 1,299 Reviews

Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.