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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,299 total reviews)
      avatar

      Rajeev Singh

      28% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      4.0
      Nov 25, 2023

      You live or die by your manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, tons of support from various departments to get to close.

      Cons

      Wide variety of managers. You need to fight for an effective leader (no one told me how easy it is to get a dud). Staff is very young and a poor manager can hamper career growth. Product is very hard to differentiate from Excel for some businesses.

      5.0
      Sep 19, 2023

      Good Company and Leaders: Hard to sell Smartsheet

      New business executive smb
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good pay and culture is as well. - no alignment to a certain segment so you can sell to any industry - SDR opportunities come about 2-3 times a month and differ a lot in quality

      Cons

      - had 8 managers in 2.5 years (across 3 different sales positions) - Hard to sell Smartsheet since it is such a flexible platform and can manage pretty much all process you have to learn how to disqualify use cases. - learn how to sell premium applications and not just licenses. A lot of people think of it just like excel online but it is not. - Limited number of hold accounts you can continue to sell into (8 total) Likely 80% of your quota attainment will be from new customers and the other 20% from those 8 you are holding - Gamble if you get a good manager or not.

      Viewing 259 - 261 of 1,299 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.