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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,300 total reviews)
      avatar

      Rajeev Singh

      28% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.1

      Culture & values

      3.0

      Career opportunities

      2.7

      Senior management

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jun 13, 2023

      Best company till IPO happened

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Met some very smart and friendly people in my time there.

      Cons

      The smartest and friendliest people were leaving in a high rate. I don't know if there was a common reason or if it was for assorted reasons.

      3.0
      Mar 7, 2023

      Growing pains

      Moved around
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off Hybrid/remote work Can make an impact if on the right team

      Cons

      Obsessed with outside talent Hard to move up Managers often are just starting out Dog eat dog environment Management is often single demographic men

      3.0
      Dec 10, 2022

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Software sells itself Small team but they are open to help out and friendly and laid back The manager is pretty quick to turn around to help out to resolve the issue The manager is open to discussing one on one Respectful manager High-quality clients

      Cons

      Very Political Office Environment So much slack from the manager lot more distraction than focus Politics vs. Actions- More politics than working hard The manager is more of a politician; tell to you what you want to hear that it is not the case Not able to hire an actual trainer but leverage others for assistance Low base pay base Bro culture - Typical of many sales organizations Need to be positive at all times no room for negativity The chain of command is very weak Interrogation from the manager if you don’t click or mistake you be manipulated into thinking you are not good enough Must be able to tolerate confusion and changes or it is not the right role for you

      avatar
      Smartsheet Response
      3y
      Thank you for sharing your feedback. I agree that Smartsheet is an incredible product and I look forward to helping our customers unlock the value we provide, while continuing to deliver great experiences in the coming year. In order to stay competitive in our high-growth market, we hold our people to high standards. At Smartsheet, we know that our collective growth is dependent on trust between employees and leaders and it is something I’m committed to instilling across my org. I’m disheartened to hear about your experience feeling a lack of clarity and consistency from managers and I’d be interested to learn more. I encourage you to reach out to your People Business Partner to share your experience in order to help us learn more. Thank you again for your feedback. – Mike Arntz, Chief Revenue Officer & Executive Vice President, Worldwide Field Operations.
      Viewing 262 - 264 of 1,300 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,382 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.