Smartsheet reviews

3.3

44% would recommend to a friend

(1,290 total reviews)
avatar

Rajeev Singh

29% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

managers are nice renite wirjubg us giid

Cons

constant changes to product so customers are annoyed

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Smartsheet Response
1mo
Our flexible working model is built with the employee in mind, so we’re so glad that you’re enjoying it! We make regular updates to our product to ensure that we evolve with our customers' needs and ensure that we are best in class. Thank you for your review!
3.0
Apr 15, 2026

alright

Recommend
CEO approval
Business Outlook

Pros

good managers kind and helpful good benefits

Cons

restructuring have gone through redunancies twice

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Smartsheet Response
1mo
We’re so happy that you’ve loved working with your manager and our greater leadership team! Transformations are common in companies, especially when moving into private equity. We are committed to rebuilding trust and supporting our employees (it’s one of our largest company goals this year), and we appreciate your feedback as we work towards this.
2.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Educational - particularly working with very intelligent and capable people from the US

Cons

Difficult and toxic environment, extremely political and I could see the good people struggling to make positive change (and ultimately failing)

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Smartsheet Response
1mo
We appreciate your feedback, and are saddened to read about your experience. We strive for all of our employees to feel valued and experience a culture rooted in support and respect. Rebuilding trust is a top priority for every leader here, and we are committed to fostering the best environment for our employees. We take your feedback to heart, and we wish you the very best in your next chapter.
Viewing 25 - 27 of 1,290 Reviews

Glassdoor has 1,373 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.