Smartsheet reviews

3.2

41% would recommend to a friend

(1,304 total reviews)
avatar

Rajeev Singh

28% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Great employees/peers, remote work friendly, progressive leadership at all levels. Room for career growth: advancing within a specific vertical or between verticals is encouraged and supported. The product itself has made a lot of gains recently as the company focuses on enterprise solutions. Recent IPOs of Monday.com and Asana are bringing legitimacy to the entire market of "collaborative work management" tools, and SMAR has a jump start with three years of being public and creating the category. Even as new players get a lot of media attention, a rising tide lifts all boats: prospect companies are comfortable spending more and more money on this category of enterprise software. Comp that is competitive/market with tech companies in boston/seattle. Good benefits (healthcare, stock plans, 401k, 4 months parental leave, free membership to mental health platform BetterHelp, etc) SE team specifically has a phenomenal culture and wonderful leadership. Ignore reviews about no 401(k) match, a few quarters ago that was added. Lucrative stock plans with quarterly vesting are also still around and are still as lucrative as before the 401(k) match was added.

Cons

Growing pains you would expect that are inline with a company hitting these growth metrics. many of these growing pains are specific to the professional services area of the company. Sometimes a disconnect between sales orgs and professional services org. Sometimes a disconnect between customer facing roles and Product org. (but this has improved dramatically in the last few quarters.)

5.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

I joined Smartsheet in 2017 and have had the opportunity to build two successful sales departments from the ground up. Smartsheet is a great place to build your career, learn and expand knowledge and have fun doing it.

Cons

Like any fast growing company, we have the opportunity to always improve internal processes. In essence, if we can create smoother internal processes we can get out of our own way to increase revenue even faster.

Viewing 280 - 282 of 1,304 Reviews

Glassdoor has 1,386 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.