Smashburger reviews

3.0

38% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

25% positive business outlook

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews
2.0
Sep 11, 2018

Shift Manager

Recommend
CEO approval
Business Outlook

Pros

Free/discounted food Fast paced environment

Cons

Awful management-specifically upper level So much favoritism in every store I worked in Management team never took me seriously Pay is just not good enough for how badly this company will screw you over I was sexually harassed for the entirety of my position in leadership as well as just harassed Such a high turnover Constantly understaffed-I always did 3 people’s jobs at once Just a hostile/stressful/lazy work environment I WOULD NOT RECOMMEND THIS PLACE TO ANYONE

3.0
Sep 3, 2018

A cool place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing people in the kitchen. Responsiblities range widely.

Cons

stressful, lack of culinary quality.

3.0
Sep 2, 2018

Bad management

Recommend
CEO approval
Business Outlook

Pros

Great food, employees are nice people, managers are nice too

Cons

The management is terrible at staffing the restaurant. Employees are always understaffed, or are not briefed on new items.

Viewing 421 - 423 of 827 Reviews

Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.