Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 50 reviews)); "Most coworkers are fun to work with and make shifts go by quickly." ((in 31 reviews)); "Flexible hours while in school" ((in 27 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 23 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 60 reviews)); "They pay was low and it was too far" ((in 54 reviews)); "Managers always in position." ((in 36 reviews)); "Terrible upper management." ((in 18 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What Smashburger locations have received the highest employee ratings?

Tulsa , Washington , New Providence , San Jose , Hicksville , Saint Louis

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

1.0

Jan 18, 2015

Anti-Employee Company

Cashier

Recommend

CEO approval

Business Outlook

Pros

Nice fellow workers. Good food (but you have to pay for it).

Cons

Poor management. Horrible treatment of employees: management schedules hours horribly (you get sent home because they over-booked), you have to give up your break time because of poor scheduling (and this is against the law), management doesn't care if you're a student-- you get hours scheduled when you have classes and on your school breaks you get less hours than when school's in session. Food went from being free to making employees pay 50%. And, 1/2 hour meal break is supposed to be given for every 5 1/2 hours worked, however, they sneakily used a waiver without adequately explaining to the employees that they were signing approval to waive their 1/2 hour break

3.0

Jan 6, 2015

High school student or looking for extra cash

Grill cook

Recommend

CEO approval

Business Outlook

Pros

Great to get exposed to kitchen enviorment friendly co-workers alot of funny moment pretty easy , alot of common sense thing

Cons

low pay (rasises and time and half seem nonexistent) managment always cutting hours down time may be fill with tedious work that may seem extreme/out of job description mamagment lack communitcation skill when dealing with employees it more like a one way street , how can you refuse right ? lacks internal structure , no one has a set job , you do everything , free for all when a rush hits if your a college student be prepared to be thrown in a very controling enviroment with a lack of training

1.0

Nov 11, 2014

worst job ever

Guest service expert

Recommend

CEO approval

Business Outlook

Pros

the food was delicious !!

Cons

the people there were disrespectful . very hard to work with .

Viewing 49 - 51 of 826 Reviews

Jobs at Smashburger