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      Smashburger

      Engaged Employer

      Smashburger reviews

      3.0

      39% would recommend to a friend

      (827 total reviews)

      Jim Sullivan

      13% approve of CEO

      26% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      2.9

      Career opportunities

      2.8

      Culture & values

      2.7

      Senior management

      2.6

      Compensation and benefits

      2.5

      Work/Life balance

      Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      827 reviews
      1.0
      May 23, 2017

      General Manager

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent bonus program. Pay is competitive with similar concepts, but not for the amount of work

      Cons

      Horrible labor matrix. They just cut our labor hours more! Managers spend all there time in position; there is no time for any administrative duties. Upper management manages thru intimidation now. They have suspended matching funds to the 401 K. I think they are gutting the company to sell. They talk about great guest experience and serving quality products but it is just lip service. They have no concern about quality of life for any of there employees, only profit.

      2.0
      May 16, 2017

      Time to jump ship

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It used to be easy and fun. The company used to care about management

      Cons

      The company recently sent a later to all their employees including hourlies stating the comany is hurting financially and will no longer be paying into the 401K. Now on top of that theyve cut about 90 labor hours from everyone's schedules so the managers do EVERYTHING not being able to afford to have employees in there store.

      1.0
      May 12, 2017

      Drama,attitude problems,chaos!!!!!

      Cashier/trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Other than the drama it's okay pay. Hours that you receive are okay.

      Cons

      There is so much drama at our store it's not even funny. The drama starts with one person that for some odd reason won't get rid of, but will transfer good people and keep the one person that creates all the drama throughout the store. Sometimes it makes it so hard to work around that person .

      Viewing 511 - 513 of 827 Reviews
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      ReviewsSmashburger reviews

      Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.