Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 50 reviews)); "Flexible hours while in school" ((in 25 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 23 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews)); "It’s a good work environment" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 65 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 33 reviews)); "Terrible upper management." ((in 16 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by demographic groups

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

4.0

Jul 18, 2016

Overall awesome place to work temporarily

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Discounts on food, amazing company, great locations, very easy to move up.

Cons

little to no pay raises unless promoted, when promoted to shift leader or assistant manager the raised expectations can be overwhelming.

3.0

Jul 11, 2016

Read and see

Shift leader

Recommend

CEO approval

Business Outlook

Pros

The crew was awesome! Hard working and we felt like a family. There wasn't a day that went by that I didnt enjoy my job. I had taken the store from an average of 22 guest surveys a month to over a hundred. The most they had ever seen for one employee.

Cons

After there was a new manager brought in, I was let go because he felt "I didnt care for my job enough." After i had spent the vast majority of my time with the company working not only my shifts, but being THE ONLY person on call every day to cover shifts. (And i jumped on it every chance i could) i was kicked aside after the new manager had been there four full shifts with me. And i tried to work with him on everything he asked. But i wasnt a good fit

5.0

Jul 7, 2016

Great company

General manager

Recommend

CEO approval

Business Outlook

Pros

I love this company. Best brand.

Cons

No cons so far to working with this company.

Viewing 580 - 582 of 827 Reviews

Jobs at Smashburger

Cashier / Food Runner

Cashier / Food Runner

Cashier / Food Runner

Smashburger

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Overall awesome place to work temporarily

Read and see

Great company

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