Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 50 reviews)); "Flexible hours while in school" ((in 25 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 23 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews)); "It’s a good work environment" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 65 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 33 reviews)); "Terrible upper management." ((in 16 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (827 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

5.0

Jun 26, 2016

The place to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing incredibly fast, upward mobility, great benefits, responsive to both consumer and employee. Pay is substantially higher than other concepts which makes retaining employees a bit easier and keeps management relatively happy.

Cons

Hard work, but with due diligence, the reward makes it all worth it. Labor can be difficult to manage but with the proper team, anything is possible.

5.0

Jun 19, 2016

great environment

Cashier

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, great management overall good experience super happy I worked there management always had their employees backs and were always lenient of any reasonable requests off

Cons

It was a super great place to work and I really have no complaints it was an easy job and as long as you made the most of each shift it was a fun place to work

3.0

Jun 17, 2016

Assistant Manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Food Is Amazing, Their road trip so employees can grow and take the steps to advance in the company! and the Employees are great

Cons

the long hours, not caring for employees that work hard and not to get paid what they are worth, paying employees that are terrible more than the ones that deserve it!! I was pd. as assitant 11.80 in the end and shift leaders seem to be more deserving and is receiving 12.00 to start me I got 9.50 to be a shift and I only made $2.30 cents more in the almost 3 years of being a AM

Viewing 589 - 591 of 827 Reviews

Jobs at Smashburger

Smashburger

Smashburger reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The place to be

great environment

Assistant Manager

Jobs at Smashburger

Smashburger reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Smashburger reviews FAQs

Jobs at Smashburger