Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 50 reviews)); "Flexible hours while in school" ((in 25 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 23 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews)); "It’s a good work environment" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 65 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 33 reviews)); "Terrible upper management." ((in 16 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

3.0

Jun 9, 2016

Good place to get stared plenty of move up opportunities

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Free meals for managers and workers who work a full day. Also employees of the month receive a gift for that honor along with a plaque

Cons

Very much understaffed in the kitchen area. More staff would be great.! Nothing more to say other than that .

4.0

Jun 2, 2016

General manager

Recommend

CEO approval

Business Outlook

Pros

Bonus's, progression, experience, vacation are all great thing you will gain from here. Take what you can because they are always growing and starting new trends.

Cons

Pay, you're are expected to run low labor but also expected to maintain a high positive customer feedback... Near impossible when you get crushed with 100+ people per hour.

3.0

May 10, 2016

Most days are hectic and the schedule is poorly planned. Expect to come to work if you're sick.

Certified trainer

Recommend

CEO approval

Business Outlook

Pros

Free food and great coworkers. Rushes keep you busy and working in the kitchen is always fun. Good times had by all.

Cons

Management doesn't mind committing health code violations by having ill employees work. Many issues with vomiting coworkers in the kitchen.

Smashburger Response

10y

Thank you for your feedback and bringing this to our attention. As a restaurant company we take the health our employees and customers extremely seriously and routinely have our restaurants inspected to ensure we maintain our top safety scores. Health and safety is our #1 priority. If this is indeed happening we need to know about it. Currently we have no knowledge of this incident happening and have received top scores across the board with food and safety. Please contact hr@smashburger.com to discuss this further.

Viewing 595 - 597 of 827 Reviews

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