Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 52 reviews)); "Most coworkers are fun to work with and make shifts go by quickly." ((in 29 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 24 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 22 reviews)); "It’s a good work environment" ((in 17 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 61 reviews)); "They pay was low and it was too far" ((in 56 reviews)); "Managers always in position." ((in 33 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 24 reviews)); "Terrible upper management." ((in 17 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

5.0

Nov 21, 2015

Great company that has wonderful structure and great leadership

District manager

Recommend

CEO approval

Business Outlook

Pros

Growing and people focused. Given great ownership in my market and community to make the brand more successful. Great leadership that helps my development.

Cons

I have not had any bad experiences since joining the team. They empower and challenge me at the same time.

2.0

Nov 18, 2015

Work like a dog

Restaurant general manager

Recommend

CEO approval

Business Outlook

Pros

Great food you will be proud to serve. Great benefits package.

Cons

Long hours, extremely demanding, no support in certain markets.

1.0

Nov 15, 2015

Stressful Environment

Gse

Recommend

CEO approval

Business Outlook

Pros

Easy job to learn, menu is not complicated.

Cons

Managers are always cutting labor off the schedule and during the shift, this takes money out of my paycheck that I depend on to pay bills. Employees are overworked and very underpaid. Many quit because they can either have the same workload but get paid more, or they can find an easier job that pays the same low wage. This job is just a training ground to getting a better job.

Viewing 643 - 645 of 827 Reviews

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