Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 49 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 21 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 17 reviews)); "It’s a good work environment" ((in 16 reviews)); "Advancement, Fast paced, flexible schedule, running your own restaurant, managing employees" ((in 14 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 61 reviews)); "They pay was low and it was too far" ((in 56 reviews)); "Managers always in position." ((in 30 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 27 reviews)); "Terrible upper management." ((in 19 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (827 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

5.0

Jul 6, 2015

Manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

The best place to work at in my careers

Cons

No Holidays apply to manaergers

Smashburger Response

10y

Your right! We have a great team in the Bay Area!! Glad you have found position and place that you can call the best!! We strive to provide our managers and team members a bold and remarkable career experience. Holidays are tough in the restaurant business! We are open for all of them (except Christmas and Thanksgiving) and they are usually quite busy.

4.0

Jul 5, 2015

Smash it up plzzzzz

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great food, Great environment, easy to get promoted.

Cons

Long hours and no breaks. Also, employes do not understand this isn't your typical "fast food" joint, so hard work is needed and a lot of people give up to easy without taking full advantage of the company and seeing how far they can go.

4.0

Jul 4, 2015

Shift Leader

Shift leader

Recommend

CEO approval

Business Outlook

Pros

-The company is growing rapidly, meaning increasing career opportunities -Hard work and dedication is rewarded (2 raises and 1 promotion in less than 1 year) -The food/product you are promoting/selling is high quality -The company is rapidly advancing in the way it trains and handles social media interaction -Thesmashconnection.com -

Cons

only con is that it is hard to keep lower-level employees because of amount of money corporate has given GM's to start new trainees at, wage wise.

Viewing 688 - 690 of 827 Reviews

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Manager

Smash it up plzzzzz

Shift Leader

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