Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 47 reviews)); "Nice coworkers to work with" ((in 30 reviews)); "Flexible hours while in school" ((in 29 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 23 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 59 reviews)); "They pay was low and it was too far" ((in 54 reviews)); "Managers always in position." ((in 33 reviews)); "Terrible upper management." ((in 17 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

1.0

Jul 3, 2015

terrible policies. Impossible duties

Grill cook

Recommend

CEO approval

Business Outlook

Pros

air conditioning, half-off decent burgers, its easy to quit

Cons

the back of house work is literally impossible to accomplish with how they make the schedule. here are the duties I am expected to complete from 10pm-10:30pm: Wash, stack, and dry 3 sinks complletely full of dishes. Clean, wash and dry 10 vents. Sweep the kitchen. restock the line, deck scrub and squeegee the floors. Cover the line with lids/cling-wrap. Refill the sauces and clean the lids. line all of the trays. make sure equipment is turned off and clean. Take out the laundry. take out the trash. Clean out the sinks, dry off the make table. Restock cups and lids. Wash all of the front of house dishes (like tea containers and icecream stuff). Meanwhile, the front of house people are talking on the phone wiping off tables getting paid the exact same wages as me.

2.0

Jul 1, 2015

Unequal opportunities

Shift leader

Recommend

CEO approval

Business Outlook

Pros

decent pay when you are running a shift, bad pay when you are not. free food? free soda.

Cons

impossible to go anywhere in this company i have more job-codes and separate pay rates than i do pairs of shoes. it is annoying having to clock in as a "manager" only after the general manager leaves the store EVEN though all shift long you are required and expected to perform manager tasks at minimum salary. It is very difficult to maintain a separate part-time job while working at Smash burger because the shifts are so sporadic and inconsistent every week is different than the last, not to mention the fact that you are "coaxed" into working during your 30 minute break of your 14 hour shift. Company never pays overtime and cuts labor in an unnecessary fashion leaving people at night time under staffed and over worked. no employee benefits or healthcare no overtime or time and a half. the company instills a strong presence of self worthlessness meaning you have no structural value to the company and could quit the next day they wouldn't care. SmashBurger makes you feel like you are working ONLY so that the people above you can get their bonus' while you live paycheck to paycheck at hardly 35 hours a week and a schedule with no constancy.

5.0

Jul 1, 2015

AWESOME place to work (My second family)

Cook and gse

Recommend

CEO approval

Business Outlook

Pros

I work with a lot of awesome people and friends at my Smashburger location. Everyday I have an enjoyable shift because the people I work with are always nice and respectful to each other. Here we are more like big family rather then just a group of people making food. There are often opportunities to move up as long as you are showing initiative. Very flexible hours and a management team that will always listen to any concerns you might have and try to fix them as soon as they can.

Cons

I do not really have any cons except for if you do not plan on moving up in the company very soon it is difficult to get raises that would be fit for a longer term employee.

Viewing 691 - 693 of 827 Reviews

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terrible policies. Impossible duties

Unequal opportunities

AWESOME place to work (My second family)

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