Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews
1.0
Jan 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Free food for managers, thats pretty much it. I don't have any other positive things to say. My time there was bad

Cons

The labor matrix was ridiculous. I could not keep the store clean, get orders out, clean the dining room etc... with the hours they gave us to run the store. The store that I trained at told me to take shortcuts when prepping so that I could finish on time. The over head is very high so they have to make up for by cutting labor to extreme measures. The environment is grease, grease, and more grease. You will feel like grease after your done with your shift. I could go on and on.

5.0
Jan 15, 2017

General Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Other employees and managers were all very friendly and acted as a team. If there was a difficult customer the managers would always have my back and would take care of us during the day.

Cons

Aside from the occasional difficult customer, everything was great.

3.0
Jan 11, 2017

No biggie

Recommend
CEO approval
Business Outlook

Pros

Great food and very flexible schedule

Cons

Kitchen is too small and bad location

Viewing 703 - 705 of 827 Reviews

Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.