Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 48 reviews)); "Flexible hours while in school" ((in 26 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 22 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 17 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 63 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 32 reviews)); "Terrible upper management." ((in 19 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (827 reviews)

Ratings by demographic groups

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

5.0

Jul 7, 2015

Cook

Recommend

CEO approval

Business Outlook

Pros

Great work philosophy Quality food to stand behind Laid back if you can do your job Hard work is rewarded Flexible schedule Higher tiers of management are involved, employees are heard

Cons

You get paid by the hour, but closing time varies. Some employees move slow, so they can earn that extra hour

4.0

Jul 4, 2015

Shift Leader

Shift leader

Recommend

CEO approval

Business Outlook

Pros

-The company is growing rapidly, meaning increasing career opportunities -Hard work and dedication is rewarded (2 raises and 1 promotion in less than 1 year) -The food/product you are promoting/selling is high quality -The company is rapidly advancing in the way it trains and handles social media interaction -Thesmashconnection.com -

Cons

only con is that it is hard to keep lower-level employees because of amount of money corporate has given GM's to start new trainees at, wage wise.

1.0

Jul 3, 2015

terrible policies. Impossible duties

Grill cook

Recommend

CEO approval

Business Outlook

Pros

air conditioning, half-off decent burgers, its easy to quit

Cons

the back of house work is literally impossible to accomplish with how they make the schedule. here are the duties I am expected to complete from 10pm-10:30pm: Wash, stack, and dry 3 sinks complletely full of dishes. Clean, wash and dry 10 vents. Sweep the kitchen. restock the line, deck scrub and squeegee the floors. Cover the line with lids/cling-wrap. Refill the sauces and clean the lids. line all of the trays. make sure equipment is turned off and clean. Take out the laundry. take out the trash. Clean out the sinks, dry off the make table. Restock cups and lids. Wash all of the front of house dishes (like tea containers and icecream stuff). Meanwhile, the front of house people are talking on the phone wiping off tables getting paid the exact same wages as me.

Viewing 97 - 99 of 827 Reviews

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Cook

Shift Leader

terrible policies. Impossible duties

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