Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 52 reviews)); "Most coworkers are fun to work with and make shifts go by quickly." ((in 29 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 24 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 22 reviews)); "It’s a good work environment" ((in 17 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 61 reviews)); "They pay was low and it was too far" ((in 56 reviews)); "Managers always in position." ((in 33 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 24 reviews)); "Terrible upper management." ((in 17 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by demographic groups

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

5.0

Jun 18, 2015

"Smash it up"

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture is unmatched, the leadership team has been with the company since the beginning, they eat, drink, and sleep Smashburger and it shows in all they do. The growth opportunities are also considerable, since I started with the company 2 new levels of management above GM have been created and numerous internal promotions to shift leader, assistant manager, general manager, and multi unit operator.

Cons

It's simple, but not easy. We want to provide a casual dining experience with speed that rivals fast food, and are unwavering in our commitment to make everything to order in under 6 minutes no matter what the volume.

4.0

Jun 13, 2015

Unlimited Low to Mid-Level Opportunity

Training general manager

Recommend

CEO approval

Business Outlook

Pros

Great leadership at the TOP level. Great product, great experience. Great direction, and current status within industry. Great Values, and Culture.

Cons

Very limited growth opportunity above the GM level. Very difficult to manage work/life balance at the GM level. Extremely hands-on Management style is a must.

5.0

Jun 11, 2015

District Manager

District manager

Recommend

CEO approval

Business Outlook

Pros

Fast growing company with a lot of opportunity, and people who really care about the brand and understand what it takes to run a successful restaurant.

Cons

It is hard work don't expect it to be easy, and very results oriented.

Smashburger Response

10y

We wouldn't be one of America's Most Promising Companies without a lot of hard work! Thanks to great team members and managers across the company for all they do every day to provide a better burger experience to our guests.

Viewing 106 - 108 of 827 Reviews

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"Smash it up"

Unlimited Low to Mid-Level Opportunity

District Manager

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