Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 48 reviews)); "Flexible hours while in school" ((in 26 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 22 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 17 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 63 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 32 reviews)); "Terrible upper management." ((in 19 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

1.0

Jun 5, 2015

Don't work here. Terrible experience.

Cook

Recommend

CEO approval

Business Outlook

Pros

You get a pay check on time, but that's about all.

Cons

The managers pit employees against each other for the very minimal hours that are available. You might get 12 hrs a week if your lucky and one of the hardest working employees with an open schedule. I you even make a minor mistake they will remove you from the schedule and never explain to you why or what you did wrong. All and all a nightmare job and I've worked in a lot of kitchens.

5.0

Jun 4, 2015

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Everyone from the corporate level down is helpful.

Cons

Finding the quality staff that we would like is hard

5.0

Jun 4, 2015

District Manager

District manager

Recommend

CEO approval

Business Outlook

Pros

A fun rewarding environment that recognizes hardworking team members. This is reflected by a flexible schedule, biannual performance reviews along with compensation. The growth opportunity is endless and backed with a structured program. Oh ya the "Burgers are Awesome"

Cons

Because we are growing so fast and have such a demand for our product. It can be difficult to find great team members that enjoy a fast paced, cool, hip Restaurant.

Viewing 109 - 111 of 827 Reviews

Jobs at Smashburger