Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Smashburger

      Engaged Employer

      Smashburger reviews

      3.0

      39% would recommend to a friend

      (827 total reviews)

      Jim Sullivan

      13% approve of CEO

      26% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      2.9

      Career opportunities

      2.8

      Culture & values

      2.7

      Senior management

      2.6

      Compensation and benefits

      2.5

      Work/Life balance

      Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      827 reviews
      3.0
      Mar 9, 2023

      Great culture

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teams and ideas wonderful culture built upon guest service and satisfaction.

      Cons

      Staffing issues, continuous call outs by staff members, not enough upper management support

      3.0
      Mar 2, 2023

      Decent place to work but let down by poor pay and lazy colleagues

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly management Free meal and Coke Freestyle drinks on shifts over 4.5 hours Everyone gets a break no matter how busy the shift is Modern, well equipped kitchen, far better than the facilities offered by other employers

      Cons

      Poor pay - £6 an hour for under 18s CCTV in kitchen and locker room Bad, rushed training Front of house staff cut corners leaving BOH staff to clean up Inefficient closing procedures resulting in closing staff not being able to leave until after 11:30pm most nights Often major shortages of integral ingredients No staffroom at all, staff expected to take their breaks in dining area

      Viewing 121 - 123 of 827 Reviews
      Related searches: Smashburger jobs | Smashburger salaries | Smashburger benefits | Smashburger interviews
      ReviewsSmashburger reviews

      Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.