Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews
3.0
May 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Working in the Front Of House at Smashburger is a pretty easy job, especially if you have basic cash handling knowledge, communication skills, and work quickly.

Cons

Unless you're working a manager's position (Shift Lead or above), it's practically impossible to get decent hours, which are, of course, the most important part of working an hourly wages position. The management also tends to only relay information to the rest of the crew as needed, and the corporate offices make small (but sometimes annoying) changes to things like the menu descriptions without notice.

3.0
Mar 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Great starting salary for cooks, a fun, friendly environment, the food.

Cons

The competition for hours, negative co-workers, and the all to high expectations of the management.

3.0
Feb 5, 2014

Still there until something better comes along.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great training, good food, fun fast paced environment and customers get the best experiences from those of is who care.

Cons

Not good pay. Managers play favorites and nobody is willing to help when you need it but expect you to help them when they need help. Lots of double standards!!

Viewing 124 - 126 of 827 Reviews

Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.