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      Smashburger

      Engaged Employer

      Smashburger reviews

      3.0

      39% would recommend to a friend

      (827 total reviews)

      Jim Sullivan

      13% approve of CEO

      26% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      2.9

      Career opportunities

      2.8

      Culture & values

      2.7

      Senior management

      2.6

      Compensation and benefits

      2.5

      Work/Life balance

      Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      827 reviews
      4.0
      Oct 8, 2014

      Not a bad part time job.

      Line cookj
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get started off with a decent base pay and can get a better pay with hard work in a short amount of time. It is a decently flexible job. It definately works well if you are going to school or working a second job. They are very clean and with all of the cleaning you do it definately teaches you some discipline.

      Cons

      Management is'nt very great, they are overly aggressive most of the time. Not too reliable for hours, a lot of people work there at a time so you might not be able to get that many hours a certain week. You can say this about any job, but you don't get paid enough for what you do.

      3.0
      Oct 7, 2014

      Alright

      Shift leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Food Paced Well You get meals every shift over 4 hours

      Cons

      Too much management turnover The food cost is so high that to turn a profit, they underpay their employees

      3.0
      Aug 27, 2014

      Not what it seems.

      Shift leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers were all awesome. It was fun to be there when there wasn't a tyrannical manager on duty and we could all do our job without feeling pressured and uncomfortable. It was a challenging job but there was room to grow and lots to learn. Lots of nice customers. Good place to work as your first restaurant job.

      Cons

      When you're a shift leader, you aren't even allowed to be clocked in as such all day. So you get paid $10 for maybe 3 hours of your entire shift. It's pretty unfair. Managers made us pick up all slack and blamed every little problems on us. Hours are never set in stone if you aren't a GM or AM. Lots of running around and plenty of difficult customers. Cashiers hardly make tips even though they do a lot for customers and make less than the cooks.

      Viewing 121 - 123 of 827 Reviews
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      ReviewsSmashburger reviews

      Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.