Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 48 reviews)); "Flexible hours while in school" ((in 26 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 22 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 17 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 63 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 32 reviews)); "Terrible upper management." ((in 19 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (827 reviews)

Ratings by demographic groups

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

3.0

Feb 6, 2023

Mediocre Management

Cashier

Recommend

CEO approval

Business Outlook

Pros

Amazing food and was able to have free lunches.

Cons

Constant change in management which wasn't stable

2.0

Feb 1, 2023

Revolving crisis

General manager

Recommend

CEO approval

Business Outlook

Pros

A good menu and choices are better than fast food Burger drive-thrus.

Cons

It's more expensive than most people would realize and upper management is unrealistic and insulting.

2.0

Jan 24, 2023

It depends on the location

Cook

Recommend

CEO approval

Business Outlook

Pros

1 free meal per 7hr shift up to $10 employees responsible for remaining balance after $10 when applicable. It was fun making puns with the word smash or smashing.

Cons

Always standing, must meet monthly training requirements through online business web portal. (It's usually a very long winded video that u have to take a quiz on after watching it) upper management is God awful. The wait staff tends to leave without foiling there cleaning duties in BOH as well as most of the prep for FOH that is also part of there job. Off clock employee discount is 10% off. Only pays minimum wage and they employ mostly younger staff so most of the staff is between the ages of 16-25 even with the cashiers needing to be 21+ as they surve alcohol. (Atleast they did when I worked for the company and at the location I worked at for over a 19months)

Viewing 127 - 129 of 827 Reviews

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Mediocre Management

Revolving crisis

It depends on the location

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