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      Smashburger

      Engaged Employer

      Smashburger reviews

      3.0

      39% would recommend to a friend

      (827 total reviews)

      Jim Sullivan

      13% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      827 reviews
      5.0
      Jan 23, 2023

      Good Environment

      Guest service expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      The managers are understanding and friendly and the food is good.

      Cons

      It is short-staffed at times, it takes very long to cook customer's orders, too many items on the menu.

      1.0
      Jan 20, 2023

      Hostile Work Environment

      Vp of operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Advancement Opportunities easy to reach with hard work and great results.

      Cons

      Upper Management COO and President very poor leaders who have little integrity and trust of entire team members from both Support Center and Operations. Company over last 5 years have closed more stores then opened and traffic counts continues to fall causing company to continue to increase prices to make up for thousands of lost guest per year. Very poorly run by upper management executive leaders.

      4.0
      Jan 16, 2023

      nfrklr

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      its great its grand its better its cool

      Cons

      long hours long waits long lines lone service

      Viewing 130 - 132 of 827 Reviews
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      ReviewsSmashburger reviews

      Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.