Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 48 reviews)); "Flexible hours while in school" ((in 26 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 23 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 20 reviews)); "Good hours and flexible schedule" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 61 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 32 reviews)); "Terrible upper management." ((in 16 reviews)); "Blatant favoritism." ((in 10 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (827 reviews)

Ratings by demographic groups

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

1.0

Aug 11, 2017

not a good company anymore

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

in the beginning it was about people, food, and passion

Cons

it is just about the bottom line to make the board more money to sell the company

1.0

Jul 29, 2017

Inexperienced management. Disrespect. Unprofessional. Expecting too much to give so little.

Kitchen manager

Recommend

CEO approval

Business Outlook

Pros

Good starting pay. Good food. Met some good Co workers in the process. Other than that, why!! Not too great.

Cons

Unorganized. Management not properly trained to train employees. Upper management is unprofessional. Who do y'all have running yalls stores??????

1.0

Jul 20, 2017

Server/bus boy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There aren't any reasons to apply for this job unless you: enjoy working in the food industry, are out going and don't mind dealing with annoying customers.

Cons

The managers usually just make you do things just because they can. They constantly made me check up on tables sometimes up to 3 times, you can imagine how annoyed customers get when they get checked up on 3 times while they're trying to eat.

Viewing 169 - 171 of 827 Reviews

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not a good company anymore

Inexperienced management. Disrespect. Unprofessional. Expecting too much to give so little.

Server/bus boy

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