Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 49 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 24 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews)); "It’s a good work environment" ((in 15 reviews)); "Flexible schedule" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 62 reviews)); "They pay was low and it was too far" ((in 54 reviews)); "Managers always in position." ((in 33 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 25 reviews)); "Terrible upper management." ((in 17 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (827 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

1.0

Jun 29, 2022

None

Equipment technician

Recommend

CEO approval

Business Outlook

Pros

Nothing seems to be riggt

Cons

Haha this place sucks dude

4.0

Jun 23, 2022

Would be the perfect QSR job if...

General manager

Recommend

CEO approval

Business Outlook

Pros

Work/Life balance Hours was good Pay was adequate

Cons

Upper management didn't want free thinkers to help solve problems. Favoritism amongst the management team for all who brown-nosed. Emotional reactions (yelling screaming operator). Hot in the kitchen - can be 100+ degrees on hot days.

1.0

Jun 16, 2022

Great company that takes care of their people

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

The company has a lot of growth potential for all employees as they are opening up a lot of new restaurants a year. The company also has good pay and benefits and offers a work-life balance.

Cons

I have been with this company for 10 years now and simply love the company and everyone I work with.

Viewing 178 - 180 of 827 Reviews

Jobs at Smashburger

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Smashburger reviews

Company ratings over time

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None

Would be the perfect QSR job if...

Great company that takes care of their people

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