Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 51 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 22 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 15 reviews)); "Flexible schedule" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 62 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 31 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 25 reviews)); "Terrible upper management." ((in 16 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (827 reviews)

Ratings by demographic groups

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

5.0

Aug 18, 2014

Fun Times

Guest service expert

Recommend

CEO approval

Business Outlook

Pros

I am always busy no matter what time of day it is. The training is pretty cool and never boring.

Cons

There are some who consider gossip as a means to pass the time, but I was never one of those people. I mainly kept to myself.

4.0

Aug 17, 2014

A great first summer job, but less than ideal for long term employment

Gse

Recommend

CEO approval

Business Outlook

Pros

Both the front and back crews are awesome. It's a fast paced environment with a lot of customer interaction. If you are social and enjoy working the register and talking to customers, apply right away.

Cons

Hours suck, management can be inconsiderate and/or incompetent. Constantly running out of stock on essential supplies such as napkins, lids, and popular ingredients(avocado, etc).

4.0

Jul 7, 2014

I don't dread waking up in the morning

Cashier

Recommend

CEO approval

Business Outlook

Pros

easy to get your shift covered or any other schedule change, time flies, enjoyable first job, laid back atmosphere

Cons

Some inappropriate relations between employees, feels like high school, pay is too low for the amount of work, 50% off meals, employees steal tips and don't put it In the jar

Viewing 259 - 261 of 827 Reviews

Jobs at Smashburger

Cashier / Food Runner

Cashier / Food Runner

Cashier / Food Runner

Smashburger

Smashburger reviews

Company ratings over time

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Reviews by job title

Fun Times

A great first summer job, but less than ideal for long term employment

I don't dread waking up in the morning

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