Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 51 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 22 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 15 reviews)); "Flexible schedule" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 62 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 31 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 25 reviews)); "Terrible upper management." ((in 16 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

4.0

Jun 14, 2014

NOt my thing

Cook

Recommend

CEO approval

Business Outlook

Pros

free food which was great

Cons

lousy coworkers, usually settled in different cliques

4.0

Apr 13, 2014

Good first job, easy to get the hang of, can be fun.

Gse

Recommend

CEO approval

Business Outlook

Pros

Smashburger was my first job and I loved it when I started. I had a really great manager and a warm and welcoming staff. It's easy to learn everything. Discounted (often free if the cooks like you) food, free drinks all day. It's a good backup. I'm always gonna know how to do it. When you're 16 and don't wanna be in fast food but still wanna be a server, it's a good choice.

Cons

Ridiculous rules- not allowed to accept tips. Mediocre pay. Had three manager changes in seven months.

2.0

Jan 29, 2014

Gse

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, discounts, locations, promotions from outside

Cons

No full time no benefits management lacking

Viewing 262 - 264 of 827 Reviews

Jobs at Smashburger

Cashier / Food Runner

Cashier / Food Runner

Cashier / Food Runner

Cashier / Food Runner

Smashburger

Smashburger reviews

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Reviews by job title

NOt my thing

Good first job, easy to get the hang of, can be fun.

Gse

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