SoFi RMC-Associate reviews

4.1

71% would recommend to a friend

(11 total reviews)
avatar

Anthony Noto

100% approve of CEO

88% positive business outlook

Reviews by job title

11 reviews
2.0
Jul 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Free Meals Great Peers Cool Company From the Outside

Cons

I have had a few months to think about my time away from Sofi. I saw that no decision in operations was ever really well thought out. Knee jerk decisions every day caused undo burdens on staff. Goals were unreasonable and managers had a dazed look on their face after coming out of meetings with upper management. My manager was a very good person, but asks on them were unreasonable and caused great burden. Attrition was high. Morale was low when I was there. I know people there and things have not improved much. I liked what the company wanted to do, but it was getting lost in a sea of terrible decision making and fear. A company's culture eventually catches up with itself. I left because of school.

5.0
Jun 21, 2017

AMAZING COMPANY!!!!

Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for. The people so far are extremely helpful and nice. Management remembers who you are and actually position you to succeed and advance if you want to. Paid benefits and paid meals bonus and contests and recognition are amazing.

Cons

Little ridged on metrics out the gate training is good but 1 week before you hit the phones doesn't set you up fully for an optimal caller report can be frustrating for new agents. However, like I said once you hit the floor the managers are amazing and do everything to help you

2.0
May 16, 2017

The culture of fear

Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits

Cons

The company has grown too fast to keep up with the demands of a 1k employee company Rather than encouragement people are constantly threatened with being fired

Viewing 7 - 9 of 11 Reviews

Glassdoor has 1,240 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.