SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Nov 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Strong team, manager, and execution focus. Accessible functional risk leadership that care. Great problem solvers that balance between growth, controls, and risk oversight.

Cons

Tons and tons to do! Limited risk resources but a commitment from leadership to increase in near term. Lack of Engineering support for most key projects. Need greater investment in people and foundatitonal tools to be successful long term.

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SoFi Response
2y
Hello! Thank you very much for leaving such a thoughtful review. We are so happy to hear that you feel your leadership is accessible and caring. We're a bit biased, but agree that we work with some of the smartest people in the world! We hear you about resources, and one of our top priorities is to scale people, processes, and technologies which we believe will help ensure our teams continue to have the support they need! Thank you for being on this journey with us. Take Care.
1.0
Nov 8, 2023

Horrible. Overworked, underpaid, under appreciated.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

honestly can’t think of a single pro, besides my coworkers.

Cons

They keep taking benefits away from us. When I first started they paid 100% of our health insurance, and said that they weren’t going to do a 401k match because they did that. They started making us pay a portion of our healthcare, and still no 401k match. Their slogan is “get your money right” but that doesn’t appear to apply to employees. Every time we try to bring up how badly a cost of living adjustment is needed, we’re silenced - they won’t let us submit the question in any of the company wide meetings. After years of working remote and being told that we won’t ever have to go into the office, they suddenly changed their minds and are now expecting that we will start working in the office two times a week, despite the fact that they don’t even have enough seating for everybody. They keep dissolving specialized departments and forcing additional job roles on to employees.

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SoFi Response
2y
Hello, Thank you for taking the time to provide your feedback. We are sad to hear that your SoFi experience is not meeting your expectations. We truly believe our employees are the best in the world and have built our culture, programs, benefits, and perks around how we can best support and take care of them. We do still offer a medical, dental and vision plan that is 100% paid for by SoFi for employees and their eligible dependents. That said, we hear you on the 401K match and please know it is top of mind for our Benefits team as we continue to evaluate our offerings to ensure we are meeting our employees' needs. In terms of our Return to Office plan, we believe that in-person connection enables stronger teamwork, collaboration and accountability. Our intention has been to design a thoughtful and flexible return-to-office approach that meets employees where they are. Facilities and IT are working diligently to retrofit our offices with additional desk and conference room equipment to accommodate this change in attendance and ensure that our in-office experience is as smooth and seamless as possible. We value your hard work and dedication for the last 6+ years. Please reach out to your PBP or email us at glassdoor@sofi.org to discuss your concerns in more detail. We are committed to creating a positive work environment and are open to suggestions on how we can improve. Take Care.
1.0
Nov 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Does offer free health insurance but it was completely negated when I realized they dont match 401k

Cons

Upper management in mortgage division doesn’t have a clue what they are doing. Every all team meeting they would misspeak then would follow up via email to try and correct what they’d said. You aren’t selling a competitive product and expected to work a full 40 hour work week THEN nights and weekends if you even want a shot at meeting the sales quota.

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SoFi Response
2y
We appreciate you taking the time to provide feedback. It's disappointing to learn that your time with SoFi fell short of your expectations. We are changing the way people think about and interact with personal finance, helping to transform an industry that hasn't changed in decades and we sometimes see this change happening on a daily basis, which may feel stressful. We fully understand that the current housing market is posing significant challenges for our Mortgage Loan Officers. Please know that your efforts in these tough times were deeply appreciated. We're actively working to make things better and regular round table discussions have been instrumental in giving us a clearer insight into concerns, and rest assured, concrete steps are being taken to address them. We wish you all the best in your next role.
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Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.