SoFi reviews

We sincerely appreciate your honest feedback - it's the only way we will continue to improve and achieve our ambitions of becoming a 'best place to work' caliber company. We're happy to hear you felt our benefits were competitive. That said, most of your comments around feedback are troubling to hear and are not indicative of the culture we are trying to build. The top priority for our new Learning and Development team is Manager Excellence, and part of the manager curriculum we're developing is to create trainings and resources so managers know how to build a culture of feedback on their teams. We know that having an amazing culture starts with our leaders, and we're committed to giving them the tools, training, and resources so they can best support their teams. Again, thanks for the review, we appreciate the time you spent working at SoFi, and wish you the best in your next endeavors.

Hello- thank you for taking the time to leave a candid review. We're extremely disappointed to hear your time working at SoFi didn't meet your expectations. We aim to create a consistently positive member experience with every interaction, and in order to do so, we set very specific metrics - all employees are provided metrics and evaluated against them on an ongoing basis, with a formal review each quarter. Every employee is held to the same set of metrics and we strive to give everyone the training and tools they need to meet and exceed expectations. If you'd like to continue this conversation, you can reach out to me at glassdoor@sofi.org. Take care!