SoFi reviews

4.3

81% would recommend to a friend

(1,143 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

You might get to hear some music if you is lucky.

Cons

You have to walk 15 minutes just to get to the time clock. Then clock in a half hour before you have to walk to your location and are even on the clock. It could take an hour and a half to get home as they close all but one exit. A total nightmare at the end of a long shift. Sometimes you have to park in gravel rocks. Most management play favoritism and are unfair, placing their friends in good positions. A real KA place. They burden you with emails and do not teach you what you need to know until months later and you already taught yourself. Not a good culture because there is none.

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SoFi Response
2y
We really appreciate your honest feedback and are so disappointed to hear working at SoFi isn't meeting your expectations. Your comments are not at all indicative of the type of culture we are trying to create. We hope you have voiced your thoughts around shifts and the office space to your manager or People Business Partner. Your feedback could help lead to a better solution. We are committed to building a best in class culture, and that starts with having excellent managers who are equipped with the tools and resources to lead inclusive, equitable teams. We hope we have the opportunity to build back trust with you. If you feel so inclined, you can reach out to me at glassdoor@sofi.org and we can set up a time to discuss your feedback further so we can improve your experience. Thanks again for the review, take care.
5.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Fast paced, individual contributions are valued, the company goes out of its way to recognize excellence, leadership that is honest and human

Cons

extraordinarily demanding: although not explicit, there is a culture that values >40 hr/wk effort

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SoFi Response
2y
Thanks for taking the time to leave a review - we're thrilled to hear you are enjoying working at SoFi. We've seen from recent surveys and focus groups that feeling recognized for your work is one of the top reasons why people love working here; so glad to hear you feel that, too. And the pace (of SoFi, and the industry itself) does sometimes feel like a double-edged sword. We agree the pace is demanding, and it's not an environment for everyone. We hope you are still able to find the work/life balance that works for you. If not, we're here for you if you want to discuss how we can improve your experience. You can reach out to me directly at glassdoor@sofi.org. Thanks for being on this journey with us! Take care.
1.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits and flexibility working at home

Cons

Does not set up their employees to grow

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SoFi Response
2y
Thank you or the honest review. We're so disappointed to hear your time at SoFi isn't meeting your expectations. Our CSR team plays such an important part in our ability to achieve our mission. We really appreciate you. We're sorry to hear you don't see opportunities to grow. For our Operations team specifically, our Explorer Program has been a huge success. It gives our Ops employees the chance to work on 6-month stretch projects to try out other roles within the org. Additionally, our new internal mobility program is designed to help employees drive their careers. We encourage you to talk to your manager about these career development programs. If you'd like you continue the conversation, you can reach out to us at glassdoor@sofi.org.
Viewing 415 - 417 of 1,143 Reviews

Glassdoor has 1,242 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.