SoFi reviews

We sincerely appreciate your candid, honest feedback - it's the only way we will continue to improve and achieve our ambitions of becoming a 'best place to work' caliber company. We're happy to hear you have a good work/life balance, feel your pay and benefits are competitive, and are enjoying your team. That said, most of your comments are troubling to hear. We know that we have an opportunity to improve communication amongst teams - it is a topic that has come up on our most recent engagement survey, and please know that our Comms team is working hard to get to the truth on this so we can have a scalable solution. One potential solution is investing in a new intranet, which we are investigating now for a potential roll out later in the year. The growth of the company and industry means that we have to be adaptable and flexible; however, we want to make sure our front-line employees are set up for success. Our Learning & Delivery team is always looking to improve how we train employees, so we encourage you to share your feedback directly with them. Additionally, I have shared your feedback with our Business Partner leadership team so we can further address your concerns. That said, we'd love the opportunity to discuss your concerns 1:1 so we can improve your experience. If you're open to it, you can set up a meeting with us by reaching out to your PBP or emailing me at glassdoor@sofi.org. We hope to continue this conversation so we can do better by you!