SoFi reviews

4.3

81% would recommend to a friend

(1,151 total reviews)
avatar

Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,151 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Oct 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment Great management Supportive of career growth Strong compensation and benefits

Cons

No 401k employer match yet

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SoFi Response
3y
We are so grateful for our recruiting team who is working hard to hire the best talent in the business! Thanks for your dedication to our People, and for taking the time to leave a review of your experience. We're thrilled to hear you are enjoying working at SoFi. We hear you on the 401K match and please know it is top of mind for our Benefits team as we continue to evaluate our offerings to ensure we are meeting our employees' needs. If you have any other feedback, you know where to find us ;). Thank you for being on this journey with us! Take care.
5.0
Oct 22, 2022

SWE New Grad

Recommend
CEO approval
Business Outlook

Pros

Good to learn the new tech stacks

Cons

The promotion might be a big concern

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SoFi Response
3y
Thank you for starting your career with SoFi, and for taking the time to leave a review of your experience. We're thrilled to hear you're enjoying it so far! As you may know, we have a quarterly performance check-in program and a formal process to award merit increases and promotions. If you have any concerns about the process, we highly recommend you reach out to your People Business Partner or your manager - who are here to support your career journey. You can also email us at glassdoor@sofi.org. Thanks for being on this journey with us! Take care.
1.0
Oct 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits that's about it, it is super inexpensive.

Cons

the upper ups are all just looking out for each other and not the employees. Delayed commissioned in two occasions when I was there, in one of the occasions there was an email sent to the sales floor on a Monday giving us life lessons from a vacation taken in Montana while Golfing. The same week our commission was delayed. The products available are little to none, they will tell you they are working on getting new products, but it seems to always get delayed. They pay you 15 bps per loan which is probably the lowest in the mortgage industry, The products are overpriced and most "members" will shop you and go elsewhere once Sofi denies matching or beating an offer. Benefits are great but prepare to work double when you comeback from a doctor's appointment. All files are outsourced to loan fulfillment, you will get several processors assigned to the file at different times and begin the process all over again due to the neglect of each processor. Sofi will still blame you for having files drop when you had all your ducks in a row. They will feed you in office, but that's because you are getting paid pennies.

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SoFi Response
3y
Hello, and thank you for your candid feedback. We are always looking to learn, iterate, and innovate - and we can't do that without constructive feedback like yours. We are very sorry to hear your time at SoFi did not meet your expectations. While we're happy you enjoy some of the benefits we offer employees, your other comments are not indicative of the environment we are working hard to create. We know the current market is making this job even more difficult, but let us assure you - leadership is aware of these challenges and are doing everything in their power to improve. For example, leadership is having regular round table discussions with the team to understand concerns, and has action plans in place to address them. Additionally, our current fulfillment vendor is staffing up and making changes so they can best support us. Thanks again for the review, and best of luck.
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Glassdoor has 1,250 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.