SoFi reviews

We appreciate your thoughtful review. We're sorry to hear your experience working at SoFi isn't meeting your expectations. We value our Operations employees very much, knowing that y'all are on the front lines helping our Members every day. Thank you for your dedication to our mission. We have quite a rigorous recruiting process where we evaluate candidates on a series of behavioral interview competencies so we can ensure we are hiring the best person for the job. We hear your feedback about training, and please know that Operations leadership is always looking for ways to improve training because we know how critical it is to set every employee up for success. We've also shared your comments with our People Business Partner team to see how we can address your concerns; but we encourage you to reach out to your HR partner directly as well. You can also connect with us at glassdoor@sofi.org if you'd like to continue the conversation. Thanks again for your review and for all you do for SoFi. Take care.

We appreciate that you've taken the time to leave a review of your experience at SoFi. We're so happy you are enjoying working here! We are obviously biased but believe we have the most comprehensive product suite in the industry - because we are always thinking how we can better serve our Members. We know our people are our greatest differentiator, so we've designed our programs and perks around what you need to bring your best self to work. We appreciate the feedback around improving transparency and decision making. That is what our quarterly OKR process is for! If you have any feedback on how we can improve this process which is critical to achieving our business goals, please share them with your manager or PBP. You can also reach out to us at glassdoor@sofi.org. Thanks so much for the review, and for being on this journey with us!