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      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      81% would recommend to a friend

      (1,151 total reviews)
      avatar

      Anthony Noto

      93% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,151 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Sep 22, 2021

      Run as fast as you can from this San Francisco company.

      Residential mortgage loan originator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work remotely lunch card allowance Great stepping stone for MLO's to just get your foot in the door.

      Cons

      Changed compensation plan 2 times in the past year for the worst. No transparency. Too many barricades to do your daily job functions. Management admits that processing is purposely not working files due to a transition to guaranteed rate. Too many to list.

      avatar
      SoFi Response
      4y
      Hello, and thank you for your candid feedback. In true SoFi fashion, we are always looking to learn, iterate, and innovate - and we can't do that without constructive feedback like yours. We are very sorry to hear your time at SoFi has not met your expectations. While we're happy you have enjoyed some of the tangible and intangible benefits we offer employees, we are sorry to hear you feel a lack of transparency and barriers to do your job. We are aware of some of the challenges from a tools perspective, and can assure you that we are working on identifying a more efficient and streamlined system. We frequently review employee compensation to ensure it is fair and competitive based on external market data and individual performance. Additionally, we realize cross-team communication is an area of improvement - our most recent employee survey data showed that this is top of mind for many of our employees. We have a few ideas we are looking to implement, so stay tuned! Thank you again for your thoughtful review. If you would like to continue this conversation, we invite you to reach out to your PBP or email us at glassdoor@sofi.org.
      4.0
      Sep 20, 2021

      Great Benefits

      Money support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      SoFi treats their employees very well, they celebrate birthdays, holidays, and employee appreciation. The pay is good. They have weekly team meetings to make sure everyone is on the same page with changes or updates.

      Cons

      When there were issues, there were no direct answers on how to solve them because the product was new. They focus too much on customer surveys and not work ethic.

      avatar
      SoFi Response
      4y
      We sincerely thank you for the time you spent working at SoFi, and for taking the time to leave a thoughtful review of your experience. We're very happy to hear it was overall positive! Our Operations employees are such a critical part of achieving our mission, on the front lines helping our members reach their financial goals. Our customer surveys, what we call our NPS, is a critical tool for SoFi and our team members to better understand how to improve the member experience across products and customer service. Additionally, we are continuing to streamline knowledge and expertise across all areas of our Operations business to ensure our managers (and team members!) are set up for success. Feedback like yours only helps us continue to improve the experience for our employees, so thank you again. We wish you the best of luck in your career endeavors. Take care.
      2.0
      Sep 11, 2021

      Clueless edp leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good wlb and benefit. quarterly paid bonus

      Cons

      building copycat feature MVPs without further improvements and ignoring tech debt.

      avatar
      SoFi Response
      4y
      We sincerely value constructive feedback as it will only help us continue to improve SoFi's culture, so thank you for your candid review...and for being on this journey with us. As you may know, we are deeply committed to creating a culture where people love to work, and a critical part of that is having a world-class leadership team, so we are very disappointed to hear your experience with management hasn't met your expectations thus far. We are continuing to roll manager excellence trainings to ensure all leaders have the tools and resources they need to create a supportive, inclusive work environment where their team can do the best work of their lives. The rapid growth we're experiencing means we are constantly learning, iterating and innovating, and we value feedback like yours to help us continue to improve. If you would like to continue this conversation, we encourage you to reach out to your PBP or email us at glassdoor@sofi.org. Thank you again for your feedback.
      Viewing 640 - 642 of 1,151 Reviews
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      ReviewsSoFi reviews

      Glassdoor has 1,250 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.