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      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      81% would recommend to a friend

      (1,151 total reviews)
      avatar

      Anthony Noto

      93% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,151 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Aug 25, 2021

      Growing pains

      Senior business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people (not necessarily management), but the people that make SoFi work and who run the operations are great. Motivated, talented and just nice to work and be around.

      Cons

      The company has been through a lot of changes, which impacted me at the time of hire. I was hired for a specific salary and promised a certain percentage of bonuses based on performance - it was actually written in my contract. After being hired, within a short amount of time, my manager left the company. My new manager changed my role, and then this manager was replaced and the next manager changed my role again. I could flow with the changes and do my best, but in reality - the job wasn't at all what I signed-up to do. I had passed on a different opportunity in choosing to come to work at SoFi. Since the the hiring manager left within 1 week of my start date, and knew he was going to leave, I felt that it was dishonorable to not have given me the heads-up, so I could have made a different choice. I never received any bonuses, even though I had worked many weekends to assist on projects. This general lack of follow-though and general leading by chaos seemed to be a pattern throughout much of the company.

      avatar
      SoFi Response
      4y
      We sincerely appreciate you taking the time to leave a candid review of your experience. While we love to hear you are enjoying the team - we agree that our employees are some of the most passionate, hard working, and intelligent folks in the world! That said, many of your comments are not indicative of the type of culture we are trying to build. SoFi is helping to transform an industry that hasn't changed in decades, so we're constantly iterating to set us on the right path for future success. That said, your comments around your job changes are very concerning, and we would like to meet with you to better understand the situation and see how we can help. If you feel comfortable in doing so, please reach out to your PBP or email us at glassdoor@sofi.org so we can continue this conversation. Thank you again for your review.
      3.0
      Aug 24, 2021

      Fast paced company

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team and manager.Unlimited PTO. Lunch card loaded twice monthly.

      Cons

      Very fast paced. Poor work life balance.

      avatar
      SoFi Response
      4y
      Thank you for sharing your SoFi experience - we see feedback as a gift that will only help us continue to improve. As you may know, we're committed to creating a culture where people love to work, and that starts with a phenomenal team. We're so happy to hear you have experienced that firsthand. The rate at which SoFi is growing is helping set us up for long-term success, and in turn is creating myriad opportunities for our employees to learn and grow. That being said, we acknowledge that this rapid growth comes with what feels like constant change and we are conscious of the affect that has on our employees. If you haven't done so already, we highly encourage you to visit the Benefits Mall or reach out to our Benefits team directly to better understand all the incredible resources we have to support our employees during this time, where we know work/life balance and burnout are rampant across many companies. We encourage you to continue this conversation with your manager or PBP. Your health and wellness is of the utmost importance. Thank you for being on this journey with us!
      5.0
      Aug 19, 2021

      Mostly Positive

      Training specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and co-workers. Company-paid medical premium for you & family, unlimited PTO (theoretically), lunch stipend, pre-IPO equity

      Cons

      Hours are very demanding and operations is almost always understaffed. Unlimited PTO is great for those who can use it, but often understaffed and always busy means there's never a time to be out of the office. Company also targets salaries below market rate, claiming equity compensation and bonuses make up for it, but the reality is if you rely on your paycheck you may be happier elsewhere.

      avatar
      SoFi Response
      4y
      First and foremost, thank you for the time you dedicated to working at SoFi. While we are thrilled to hear you enjoyed the benefits we offer employees, and loved your co-workers, we're disappointed to hear you did not feel your compensation package was competitive and that you didn't feel you had work/life balance while you worked here. We value all of our employees and want them to know that their health and wellbeing should always come first. We have quite a few resources to support our employees' mental health and burnout during these challenging times. Additionally, we frequently review employee compensation to ensure it is fair and competitive based on external market data. Please know that we share comments like yours with leadership so we can continue to set SoFi up for success in the future. Thank you again for the review. If you would like to continue the conversation, we encourage you to reach out to us at glassdoor@sofi.org. Best of luck in your future endeavors!
      Viewing 646 - 648 of 1,151 Reviews
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      ReviewsSoFi reviews

      Glassdoor has 1,250 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.