SoFi reviews

4.3

81% would recommend to a friend

(1,143 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
May 28, 2020

👍

Recommend
CEO approval
Business Outlook

Pros

Good benefits, collaborative teams, stock options

Cons

No 401k matching, different offices have different culture

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SoFi Response
6y
Thank you for taking the time to share your thoughts with us! 401(k) matching is something we consider annually as we look at our benefits offering and look forward to providing for our employees in the future. Additionally, while each of our SoFi offices has a slightly different culture, every site is unique to its diverse employee population. This diversity is something we're proud of, and we hope you are, too!
2.0
May 27, 2020

Sneaky Layoffs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Attempts at changing company culture - Attempts to be clear and transparent in leadership communications to teams

Cons

Sofi has a very ad hoc performance review system. No one knows how calibration happens and it seems as though it is based on whether or not you belong to a "clique" or a group within the company. Sofi is a company where the "brotastic culture" still exists (despite leadership claims of having turned the culture around). Obviously, Senior leadership doesn't embody and demonstrate values that they want the company employee base to adopt and exhibit Leadership made multiple claims about Sofi strong financial position and went so far as saying that they do not anticipate layoffs. However, employees were laid off and what was even more unfortunate that those employees were nixed by citing poor performance. Sofi instantly fell from grace when they laid off multiple folks (recent hires) by citing performance reasons for layoffs in times of COVID.

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SoFi Response
6y
Thank you for taking the time to provide your feedback with us. Our recent decision to part ways with employees was not one we made lightly. It was primarily a result of the need to remain agile in the face of unprecedented volatility (regardless of our current financial position), as well as our commitment to continue rewarding top-performing employees. Regardless, we understand and empathize with how difficult it can be to say goodbye to colleagues. We value every SoFi employee — current and former — and made sure we were able to support those leaving the company with their transition. Additionally, we hope you've noticed the great strides we've made with our quarterly performance check-in process, as well as our formal annual process for promotions and merit-based raises. If you have additional questions or feedback about any of these programs, we encourage you to reach out to your manager, PBP or email glassdoor@sofi.org so we can address them directly.
1.0
May 21, 2020
Recommend
CEO approval
Business Outlook

Pros

There are a handful of amazing people that work there and the office is very nice. You will work harder than you ever thought you could and accomplish a lot.

Cons

The staff, including leadership, is a revolving door which creates a lot of chaos. The culture is toxic and there is a lack of diversity and inclusivity, to put it nicely.

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SoFi Response
6y
We appreciate you taking the time to share your thoughts with us. We're proud of the leadership team we've built over the past two years since Anthony Noto joined as CEO and are more committed to SoFi's culture than ever. Diversity and Inclusion remains a top priority for us, and we look forward to the positive changes to come with our recent hiring of an experienced leader in that arena.
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Glassdoor has 1,242 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.