Socure reviews

3.3

59% would recommend to a friend

(227 total reviews)

Johnny Ayers

58% approve of CEO

64% positive business outlook

Socure has an employee rating of 3.3 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Socure employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

227 reviews
5.0
Dec 9, 2024

Rewarding Growth and Impactful Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve been with Socure for several years, and I continue to stay because of the meaningful work, the unwavering support from my team, and leadership that truly values growth and collaboration. Some of the standout experiences include: • Opportunities to take on impactful projects, such as rolling out new tools and initiatives across the company and enhancing onboarding processes. • A strong culture of teamwork and cross-department collaboration that makes the work both rewarding and fulfilling. • A fully remote work environment that provides flexibility and supports a healthy work-life balance.

Cons

Like any rapidly growing company, Socure faces some challenges as it scales and adapts to new demands: • The fast-paced environment can sometimes make it difficult to balance day-to-day support with larger projects. • Communication around priorities and deadlines could be improved to better manage workloads. • Frequent tool rollouts and updates can feel overwhelming without dedicated time for training and onboarding.

4.0
Dec 9, 2024

Good place to work at

Recommend
CEO approval
Business Outlook

Pros

- Great and smart people - Great technologies to work on - Solving hardest and real problems using AI - Potential to have a good exit - Fully remote

Cons

- Big reorgs every 6-12 months - Migrations over innovation most of the time - Need more resources in terms of engineers to avoid burnout due to too many responsibilities

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Socure Response
1y
Thank you for your positive review and for highlighting the rewards of working at Socure, including the talented team, cutting-edge technologies, and mission-driven projects. We’re glad that you see the potential and value in the work we do together. We recognize that organizational changes and migrations can feel disruptive, and we are mindful about the importance of balancing innovation with operational efficiency. As part of our ongoing growth strategy, we are prioritizing investments in engineering resources, tools and processes to mitigate burnout and ensure that our teams can focus on groundbreaking innovation and scale the business efficiently. Your feedback is invaluable as we continue to refine our processes and create sustainable growth. We appreciate your dedication and look forward to driving innovation and impactful solutions together.
1.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay was decent and benefits were fair.

Cons

The real issue was the disconnected nature of the team. Supervisors are incredibly micromanaging. making even the simplest tasks feel like back-breaking chores. They'd throw constant curveballs and barely communicate, leaving you in the dark. It felt like they didn't trust anyone to make decisions on their own. The lack of support made it clear no one cared about your input.

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Socure Response
1y
Thank you for your feedback and for acknowledging the compensation and benefits at Socure. We understand how important a supportive and empowering environment is to ensuring employee satisfaction and productivity. We recognize that micromanagement and lack of communication can hinder performance and morale. Socure is actively working to reinforce our Leadership Development strategy to enhance mentorship, team communication, employee empowerment and overall autonomy. We appreciate your input and are committed to addressing these concerns to build a more inclusive and collaborative environment. Thank you again for your honest feedback.
Viewing 67 - 69 of 227 Reviews

Glassdoor has 229 Socure reviews submitted anonymously by Socure employees. Read employee reviews and ratings on Glassdoor to decide if Socure is right for you.