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      Socure

      Engaged Employer

      Socure reviews

      3.4

      61% would recommend to a friend

      (227 total reviews)

      Johnny Ayers

      60% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Socure has an employee rating of 3.4 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Socure employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      227 reviews
      1.0
      Jan 17, 2023

      I Still Have Nightmares

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Socure is offering good benefits and decent compensation. A lot of people I have collaborated with are super nice and good professionals.

      Cons

      All I wanted is to build things as an engineer. But I never felt enabled to do so at Socure, since there is tons of bureaucracy, making cross-functional collaboration extremely difficult. Another factor - almost every 2 weeks priority were changed, so any work I would do will become deprioritized and irrelevant. It made it hard to get focused to be able to get to the finish line. Management loves to micromanage and enable others to do so, making the work environment pretty toxic. As a result, I felt tons of anxiety and depression from this job and I had nothing else to do but submit my resignation. I have never regretted my decision. I do not recommend working here and honestly haven't seen such a nightmare anywhere else.

      1.0
      Oct 2, 2024

      Stay Away

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. My colleague were nice.

      Cons

      I didn’t put my full real title as I’m worried since I’m still an employed here. What I will say is that this is the most toxic company I’ve ever worked at. I’m lucky that my team is good - but we all have anxiety of having to interact with Johnny. The reason why is because Johnny is a ruthless leader that has no class. He lives in a bubble, was likely raised in a bubble, and has no idea how to connect with people or encourage them to grow. He consistently berates people and makes them feel bad. Everyone is too scared of him to stand up to him because he just fires people who he doesn’t like. It’s really such a sad classic CEO whose ego is so big and where nothing will change him form behind better. My advice - don’t like the top pay tempt you. Really - go somewhere else. Long term your overall health will be better than having to work here. Johnny will randomly slack us on weekends and late at night with questions on slack with a sense of urgency. There is no work life balance here. Priorities are constantly changing. Product team is a mess - none of them taking ownership over their products and constantly passing the blame to other teams. Everyone is overworked and over stressed.

      avatar
      Socure Response
      1y
      Thank you for sharing your feedback. We appreciate your insights and value your perspective on your experience at Socure. At Socure, we maintain relentlessly high standards as part of our strategy to be market leaders and commitment to excellence. We strive to balance this with an environment where employees feel valued and supported. Your feedback highlights areas where we can refine our approach, particularly around leadership interaction and team dynamics. Clear communication and respect for work-life balance are essential to fostering a thriving workplace. We continue to evaluate how we manage expectations to ensure a healthy work environment while driving for excellence every day. Leadership accountability and professionalism are non-negotiable at Socure, and we are dedicated to strengthening our leadership approach through two-way feedback and ongoing development. We also acknowledge your point on accountability within teams and will reflect on how we can better support collaboration and ownership across the organization. Thank you again for sharing your experience. We value the feedback you’ve provided and will use it to continue evaluating how we work together as a company.
      1.0
      Jan 16, 2023

      A toxic mess

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay and decent benefits. Fully remote with a monthly WFH stipend, plus a learning stipend of $250/year for books and courses (it was $500 last year though). I worked with some very driven and smart people (who are mostly either burnt out, unhappy, or now laid off).

      Cons

      All the other negative reviews are SPOT ON and I would NOT recommend working here. Your time and talent will be wasted trying to figure out how to deal with janky tech or fighting the latest fire or updating OKRs every week. Socure brags about hypergrowth, yet have had two rounds of surprise layoffs within 6 months. Clearly, leadership cannot be trusted. The CEO also regularly berates and insults people in front of others on calls, Slack, and emails...ask yourself, would you want to work for somebody like that? Those coming from more mature and stable companies would be appalled with how this company operates. It's no surprise that many people have a hard time being motivated and productive here. And despite what the marketing says, their tech actually isn't very impressive and certainly not "state of the art" (far from it).

      Viewing 13 - 15 of 227 Reviews
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      ReviewsSocure reviews

      Glassdoor has 229 Socure reviews submitted anonymously by Socure employees. Read employee reviews and ratings on Glassdoor to decide if Socure is right for you.