Socure reviews

3.3

59% would recommend to a friend

(227 total reviews)

Johnny Ayers

58% approve of CEO

64% positive business outlook

Socure has an employee rating of 3.3 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Socure employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

227 reviews
1.0
Jul 9, 2024

A crumbling top-line having a domino effect on the bottom-line

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is remote and that's that.

Cons

"If you do the right things at the top-line the bottom-line will follow" and that is where Socure spectacularly fails. 1. Product Leadership - After countless reorgs (one every 4 months), product retreats (one every quarter) I have never seen a single piece of coherent strategy, vision being trickled down. Product leadership remain clueless on the strategy, main offerings of the flagship product, even three months before the release. Multiple products in the portfolio are going through an identity crisis on why they exist, what purpose should they serve, can they generate revenue (after years in development). Product leaders at the top seem to have zero accountability for product failures and always wiggle their way out by proposing another reorg, layoff or a "retreat". Zero data-driven decision making, almost no culture of documentation or challenging for clarity of thought. Poor meeting hygiene. Not a single meeting in your calendar will be driven in an objective manner and will meander in all directions achieving nothing at the end of it. Extremely bloated decision making process, requires multi-level traversing, consuming close to 4 weeks just to get everyone on the same page. 2. Data science Leadership - Lacks disciplined focus and tenacity to take innovative bets and cut down on dead-end projects. Data-scientists are often acting as product managers, engineering managers, while juggling up-to 3 high intensity projects at a time. 3. Sales Leaderships - The gatekeepers to customer access and process optimisation. It feels like you are dealing with a corrupt public sector where process are deliberately complicated to distance you from continuous discovery and innovation. 4. Executive leaderships - All hands are one of the most boring things at Socure. The CEO lacks the charisma and charm to motivate and inspire folks. He has zero skills of story telling and lacks skills to build a culture that promotes innovation and to recognise and surround himself with good talent. Because of this flawed top-line, lot of great talent at the bottom line dies a slow death. I have worked with some of the most hard working and talented folks at the bottom line. All of them frustrated, stressed and lacking the focus and direction to direct their hard work that actually creates long term sustainable value for Socure. And hence the result is a mediocre product that’s waiting to be gobbled up by a nimble, fast moving and innovative competitor. I wouldn't recommend Socure even if you are at your most desperation. Your talent, drive and passion towards your career will die here. You will be working under a weak leadership and their best advice to you will be "Hang in there pal". So, do your future self a favour and look somewhere else. If you have to live off of unemployment benefits so be it!

5.0
Sep 21, 2019

Awesome team

Recommend
CEO approval
Business Outlook

Pros

Grounded leadership focused on growing great talent and innovative solution's. Interested in solving complex data science driven problems at scale? Are you passionate to be one step ahead of the domain/industry? Do you push yourself to realize your potential? Socure is the place to be.

Cons

Fast growing startup be prepared to contribute and work in evolving ecosystem.

avatar
Socure Response
6y
Thank you for the great review. We couldn't agree more! If you seek challenge and professional growth. and the opportunity to work with the world’s most talented data scientists and engineers, there's no better place than Socure.
1.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

-WFH - Occasionally get to work on trendy technologies. - Some peers are intellectual, helpful, and supportive.

Cons

In this organization, QA and non-technical roles are often pushed into developer positions, which reduces opportunities for experienced engineers. TPM/QA leadership tends to hold disproportionate influence, indirectly shaping opportunities and project choices in the name of “references.” Leadership frequently promotes favorites and yes-men, blurring role ownership and normalizing overwork. PeopleOps and other non-technical functions receive disproportionate budgets and promotions, while core technical contributors are asked to continue without fair recognition. Select teams enjoy lavish outings and perks, and even visa sponsorships appear inconsistent, creating a sense of partiality. Ownership of work is often unclear, and perks or rewards are distributed selectively, raising concerns about long-term organizational health. Cliques and manufactured narratives contribute to a toxic environment, fostering groupism and even bullying. Leadership also appears focused on building networks that advance personal agendas rather than supporting organizational success, reinforcing favoritism and undermining true contributors. The cultural shift in the last two years has been especially damaging. Since a change in top executive leadership, the focus has narrowed to OKRs at the expense of people and product quality. Experienced contributors are sidelined, promotions are withheld, yes-men are promoted and new leaders are brought in while headcount is reduced. Many senior contributors have left voluntarily, some involuntarily, while multiple AI tools are introduced without a coherent growth strategy, creating the impression of superficial change. The current culture reflects a system where yes-men thrive while genuine contributors are ignored. Most managers lack people skills and rely on personal rapport and politics rather than technical ability or impact. Recognition and promotions come to those who play the game, or who tolerates systemic issues and delays favoring personal agenda, while managers often fail to distinguish talkers from doers—weakening trust in the overall system.

Viewing 187 - 189 of 227 Reviews

Glassdoor has 229 Socure reviews submitted anonymously by Socure employees. Read employee reviews and ratings on Glassdoor to decide if Socure is right for you.