Softchoice reviews

3.8

74% would recommend to a friend

(1,292 total reviews)
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Andrew Caprara

78% approve of CEO

64% positive business outlook

Softchoice has an employee rating of 3.8 out of 5 stars, based on 1,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softchoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Mar 16, 2018

You will be sexually harassed

Recommend
CEO approval
Business Outlook

Pros

Absolutely none whatsoever at all.

Cons

Sexual harassment Lack of inclusivity Total disregard for your right to a fair and equal workplace If you are gay, expect homophobia

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Softchoice Response
8y
Your comments are very disturbing to me. While we can always do better to foster an inclusive, accepting workplace, what you describe is not at all consistent with the Softchoice employee experience we aim to provide. I strongly encourage you - or any current Softchoice employee - to reach out to me at kelly dot breedon at softchoice dot com to discuss this alleged behavior. I can assure it will be dealt with confidentially and appropriately.
3.0
May 16, 2012
Recommend
CEO approval
Business Outlook

Pros

I found this site after a friend decided not to accept a job at Softchoice due to all the negative reviews. There are a lot of extremely positive reviews (suspicious) and extremely negative reviews. Not a lot of balance. I had a good experience at Softchoice. When I joined, I was relatively new to sales and to technology. I started as an ISR (inside sales). I knew nothing and got paid accordingly. After a couple years of experience, I moved into outside sales. By then, I had a little more skill and got paid a little more to "manage my territory". After about 5 years total, I left Softchoice early 2011 and took another technology sales job. I more than doubled my income in the first year and this year looks even better. I recommend that non-experienced individuals who want to get into technology sales consider Softchoice as a career step. There is a lot of turnover in all areas of the company, but I can only speak with authority of the sales areas. A and B players do not stick around long and move to greener pasture. Depending on experience when hired, 5 years or more is a long time. I would say 5 years is about right for someone right out of college. Some B players, but mostly C players stay in sales or move into management. A few D players survive, but most are let go. F players are rarely hired. I was probably a B player. I hit my numbers but never really blew it out. I focused more on increasing my skill set than in hitting the crazy metrics that they measure. That was a good strategy that has paid dividends for me.

Cons

Lots of managers, few leaders. Leadership ability in the senior leadership team and with sales managers is very scarce - they are more of operational managers. The skill gap in this area became even more clear after I left and joined a solid organization. I would not recommend Softchoice as a place to learn leadership. You will see by example philosophies that are contrary to what you learn in college and in the leadership best seller books. Pay for sales is low, however, I think that is part of the model. They do not value the sales team very highly. People in general do not appear to be valued. They appear to expect and want turnover. I hope that this balanced review will help a few people. If you fit the criteria and know what Softchoice is, and is not, then a job at Softchoice could be a great choice. It was for me.

2.0
Jun 27, 2018

Fragmented.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people, the dogs. Formerly a great culture, which has deteriorated in the past year. Many good people have left due to the changes, morale is at a low. Disappointed.

Cons

Too many fragmented changes to processes, people, policy. High turn over without adequate succession planning. Left hand does not know what the right is doing; management is compensating by enforcing tedious tracking and micromanagement through inefficient CRM systems.

Viewing 355 - 357 of 1,292 Reviews

Glassdoor has 1,364 Softchoice reviews submitted anonymously by Softchoice employees. Read employee reviews and ratings on Glassdoor to decide if Softchoice is right for you.