Softchoice reviews

3.8

75% would recommend to a friend

(1,289 total reviews)
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Andrew Caprara

81% approve of CEO

66% positive business outlook

Softchoice has an employee rating of 3.8 out of 5 stars, based on 1,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softchoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jun 28, 2016
Recommend
CEO approval
Business Outlook

Pros

- Friendly culture - You can make new friends even at work - Beer cart

Cons

- I didn't like their aggressive hiring practice. I was told that I have to start in sales "to learn the business" and I only needed to do it for 1 year before I could ask for a promotion to move to other departments. After I joined Softchoice, I was told that I should commit for at least 2 years before I could ask for a promotion. I immediately quit because I don't want to do a sales job for 2 years. TSR is such a hard job that they try to make you focus on the big money that you could make. If this is really such a great money making opportunity, then how come no one else from within the company wants to transfer to a TSR role?? - I also found it a red flag when the only people who were hired into TSR role were actually unemployed prior to joining Softchoice. Nothing against those who are unemployed or laid off, but when it is mostly the unemployed that Softchoice could attract to the TSR role, then this clearly tells me that it only takes desperate people to accept taking this job. I haven't seen anyone who actually quit their job to join Softchoice in TSR role. So because no one would want to take this job, they have to make this position potentially very lucrative to attract candidates. I honestly don't believe that it would be easy at all to make anything close to $100k. If no one within Softchoice is interested to leave their current position and move internally to the TSR role, then why should you? - The Sales Academy is a training where they immediately begin to give you a quiz weekly on Friday starting from week 1. What the recruiters don't tell you is that you are allowed to fail only twice throughout your training. For someone who has never worked in IT before, this can be a very stressful experience for 1 main reason: On Friday, they give you the quiz at roughly 3pm or 4pm. The problem is that the quiz will also include the contents that they teach you on the same day of the quiz which is on Friday! So you don't even have the time to study the material taught on Friday. This training doesn't feel like it's a training to prep you for the job. It rather feels like it's a way to further eliminate people who don't wish to continue working in this job. They could easily give you the quiz on Monday morning to help you use the weekend to study and prep for the quiz, but no they have to choose Friday to make it very stressful for you. I personally didn't like how the sales academy was setup. So I left the company.

5.0
Jun 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Softchoice is a fantastic company to work for, that really encourages growth within. Softchoice invests in the growth of it's people, and has a strong focus on coaching. The culture is truly unique.

Cons

As with any sales position, commission payouts are not always consistent and employees need to plan around their savings. At times resources can be somewhat lacking which places a huge pressure on the sales team.

4.0
Jun 22, 2016
Recommend
CEO approval
Business Outlook

Pros

There is a great culture associated with this organization that is very hard to find in the sales realm. Everyone is very willing to help and the Managers always make themselves available. Also, the training you get before being on-boarded while difficult sets you up with a good knowledge base and you get to spend a month in Toronto. There is also a tremendous amount of growth opportunity within the company.

Cons

When exiting the "academy" you are assigned a book of business and an associated plan based off the amount of business the accounts did the year before. This isn't anything new but some people really luck into a great book while others have do a lot of re-building in some cases. Also, commissions aren't based of a direct amount of GP brought in but instead based off the percentage of "plan" you are at which can make someone with a bad and/or tough book of business get paid a lot less than someone who walks into a better situation or a more favorable plan.

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Glassdoor has 1,361 Softchoice reviews submitted anonymously by Softchoice employees. Read employee reviews and ratings on Glassdoor to decide if Softchoice is right for you.